Shipping and Handling

If you would like a gift basket shipped outside of the Las Vegas, NV area, we can ship anywhere in the US. We exclusively use FedEx as our shipping carrier and you can have the utmost trust your package will get there. The system will calculate the shipping cost automatically thru FedEx (at cost) and adds $8.50 for our careful packaging. Shipping is done Monday through Saturday, excluding holidays.
We will typically ship within 24 hours and same day if possible when order placed before 10am.

Demi’s Gift Baskets, Inc is not responsible for any delays in shipping once turned over to the couriers and we cannot provide any refunds due to delays out of our control. We do our very best to carefully pack the items. If a basket arrives broken or cannot be delivered by the courier, we will work with you on a replacement.

Chocolate and Fresh Fruit: The shipping of Gift Baskets that contain fresh fruit or chocolate are restricted to the months of October to May due to the summer heat. We will shrink wrap gift baskets containing fresh fruit to help preserve freshness. We cannot be responsible for any spoilage during transit if the shipping was delayed by the carrier. During periods of extreme heat, we may substitute chocolate for another item when shipping. If this is the case, we will contact you first.

Shipping costs

Unless otherwise agreed, shipping cost is by weight plus $8.50 for secured packaging. We will contact you on this amount at time of shipping.

Baskets containing alcohol

Baskets containing alcohol are shipped from our affiliate company. Please note that due to state restrictions, we cannot ship to the following states: AL, AR, DE, KY, MA, MS, OK, PA, SD, UT.Please feel free to contact us for more information.

The below Fedex ground delivery map shows estimated delivery days from our Las Vegas, NV office:

Substitutions

We do our best to match as closely as possible the basket being ordered.
If a particular basket style or items contained therein are not available in time, Demi’s Gift Baskets reserves the right to substitute with a basket/item of equal or greater value.If a particular like-style or item is not available, we will notify you by phone.